Being associated with the software industry and remote working experience for a long time, I would like to shell some light on how perspectives changed with the pandemic.
Prior to the pandemic, I would choose to work from home only if I am sick or just wanted to concentrate on work a little more. During the day, at work there are usually some distractions that could be avoided in an isolated space like home. After a couple of days in a row, it starts to get uncomfortable to request for more days of work from home because there are people around in office who would think that I am working for home than working from home :). That has never been true, but there is no way we can prove the other wise. Apart from these, there are a few stereotypical managers who think folks who are working from home are not working. They would call every hour or deliberately schedule some meeting just to feel good by making sure we are working. I am sure some of you would totally echo the same thoughts as me. I have also seen managers who think people who are sitting for a long time in office are more dedicated. I won’t say all these are myths, but it depends on the person. Some managers totally don’t care about where we work from as long as the deliverables are meeting the timelines.
One of my colleagues had a baby girl with some medical condition and the baby needed constant care. She requested for working from home for a period of six months and considering her situation that has been granted. It used to be difficult and needed lot of approvals even when a family member is suffering from terminal illness. Later on she opted only for 50% work as she was unable to concentrate on work. So, this carried on for almost two years, and I heard so many people judging her. Many wondered if she ever works or just wants to keep the job. As fellow humans we have to be more considerate, but hello! she is getting to work from home for months together and we don’t get to do that even for a couple of days.
It is indeed convenient at times to work from home if one can, for a few days when there is a need. If my family needs my presence at hometown, I want to opt for such adjustments for a week or two. What has always stopped my manager to agree would be, “what would other people in the team think?. “What if everyone start asking for such adjustments?“. Their main fear is that the productivity would be lost.
Couple of weeks before the lockdown was announced in India, our company started making arrangements for us to be able to work from home for longer durations. I was dealing with those arrangements starting from remote login to ensuring we have all the required hardware to work from home. After many discussions and approvals, we were almost set before the pandemic lockdown came hard on us. All of a sudden, I saw many leaders/managers thinking differently. Now the thoughts are,” We have to somehow make this work for the business” ” We should not loose time because of logistic issues” “Hope people cope up well with this situation and be able to work normally“. Many employees of our company travelled to their hometowns before the lockdown. We experienced low impact with remote working at least in our team. There will always be some trouble working remotely, but this is where we have to be innovative in finding alternatives. I wonder why it was so difficult to accept these adjustments before the pandemic. Now there is more time for employees also to take care of their health by utilizing the commute time.
In no way, this means work from home is a bed of roses. Despite the challenges we are facing working from home, I think this pandemic has changed some misconceptions. I hope in the new normal, we would have better working relationships and our leaders would trust us if someone says “Working from home” :). Even when the pandemic ends, and we end up spending more time at work, we would have the choice to request for work from home option with head held high.
Starting to trust and giving employees great autonomy and flexibility allows people to feel independent and empowered