EAR EAR WHAT DO YOU WANT TO HEAR?

I am sure like me, even you are grateful that all our organs function well. Every organ has its own importance in functioning the body and today I am going to throw some light on ears.

Ears help us to hear and listen. We all know that don’t we? But do we know what is the difference between hearing and listening? Is there a difference in hearing and listening in the first place? Yes, there is. Hearing is simply the act of perceiving sound by the ear. If you are not hearing-impaired, hearing simply happens. Listening, however, is something you consciously choose to do. Listening requires concentration so that your brain processes meaning from words and sentences.

Hearing or listening, apart from being just a bodily function, it is also based on your psychology. A lot of times, you hear only what you want to hear really. For example, if you want to ignore a person, his words will fall on deaf ears. No matter how loud and clear the person is, you will not want to react to his saying. Of course, ears don’t do this on their own. Their partner in crime is the brain! But ears do obey the orders of the brain and turn themselves non-reactive in such circumstances.

Let’s look at a more subjective example – A feedback session. If your boss tells you about your performance, he will tell you your strengths as well as opportunities for improvement. If the rapport between your two is good, or if you make an effort to listen to his feedback carefully, you will notice the true words that he is appreciating something about you but is also showing some areas of improvement for your own good. However, if you don’t like your boss, you will hear only the negative feedback of his and whine about how difficult it is to please him or that he always wants to point out your mistakes. Your ears will hear what you really want to hear. Again, the partner in crime is the brain because the instructions to do so flow from there. Hence, you must fine-tune yourself to listen and not just hear.

How many of us listen intently? God has given us two ears and one mouth which signifies that we must listen double than we talk. A listening ear is often a saviour of a troubled relationship while a complaining mouth can spoil even a strong relationship.

Put your ears to the best use. Listen carefully. Understand others. You don’t know how to love if you don’t know how to listen. If you are a good listener your ears will never get you in trouble.

Some tips for being a good listener:

You will find plenty of material on Google, click here to see one of those articles.

I would like to reiterate that you must groom your body to hear or listen. It’s not just ears, but other organs also contribute to listening.

Hearing is listening to what is said. Listening is hearing what is not said. So ask your ears what do they want to hear!

LISTENING : AN IMPORTANT COMMUNICATION ESSENTIAL

Effective interpersonal communication requires active interchange of verbal messages and non-verbal cues between the people involved. Imagine a classroom situation where the teacher is teaching but the students have put their heads down and are in no mood to listen to what is being taught. This is an example of ineffective communication even though the teacher is playing her part well. In this case, effective communication happens when the students sit up straight and listen to what the teacher is teaching, some keep nodding their heads as a gesture of understanding and some raise their hands to get their doubts clarified or to answer the questions asked by the teacher. Hence, decent verbal expression skills by one party and focused listening by the other, renders communication effective.

The golden rule is: Don’t just hear, LISTEN. Surface hearing results in unclear understanding and the consequence is – miscommunication, which may lead to a lot of chaos and confusion.

 There was this lady at the Confectioner’s who had to order her supplies for the next day from a new shop as her regular supplier was out of town. She called up the new shop late at night and ordered for ‘12 dozen eggs’. The consignment was to be delivered at her doorstep within an hour before the shop closed for the day. The doorbell rang in 45 minutes and there was this guy from the shop handing over ‘12 eggs’ to her!!! Imagine the lady’s bewilderment! On enquiry it turned out that the person who had picked up the phone had heard it wrongly, hence the miscommunication.

Well, this incident may bring a smile to our lips. But, there are other instances where careless listening results in disasters. Just think if a pilot hears a ‘NO’ when he asks the ground crew for landing permission, as ‘YES’ and steers the aircraft to descend, what would happen?

Listening is an art. Patient listening is a virtue.

Attentive listening is one of the important ‘communication essentials’!